Inside Claims Representative
SUMMARY: Responsible for handling all assigned claims to a proper conclusion. Able to work in Pace, Tallahassee, Maitland or Jacksonville, FL
ESSENTIAL DUTIES AND RESPONSIBILITES: Include the following. Other duties may be assigned.
• Investigate, validate, evaluate, negotiate, and settle all claims as assigned.
• Maintain claim files and follow departmental reporting procedures.
• Submit reserve recommendations on assigned claims.
• Communicate with customers and other Claims personnel regarding procedures, problems, and coverages.
• Enroll in training and continuing education courses when and where required.
• Negotiate fair settlements with individual claimants or attorneys.
• Report risk reviews to Underwriting Department.
• Regular and predictable attendance is required.
EDUCATION and/or EXPERIENCE:
• Must have a bachelor’s degree from four-year college or university
• Obtain Adjuster’s license in 6 months
SKILLS/ABILITY
• Strong Verbal communication & listening skills
• Effective negotiation skills
• Effective conflict management skills
• Ability to simultaneously handle multiple priorities
• Possesses strong product knowledge
• Ability to influence internal and/or external constituent
• Possesses strong technical aptitude
• Ability to work with mathematical operations related to daily tasks
NO PHONE CALL PLEASE