We believe that helping you is what we do best. We achieve this goal by operating as a team with each employee playing an important role. We are a statewide "Equal Opportunity Employer" offering positions such as: clerical support, policy processing, administrative, management, computer information systems, claims, finance and underwriting.

Inside Claims Representative

SUMMARY: Responsible for handling all assigned claims to a proper conclusion. Able to work in Gainesville, Tallahassee or Jacksonville, FL

ESSENTIAL DUTIES AND RESPONSIBILITES: Include the following. Other duties may be assigned.

• Investigate, validate, evaluate, negotiate, and settle all claims as assigned.
• Maintain claim files and follow departmental reporting procedures.
• Submit reserve recommendations on assigned claims.
• Communicate with customers and other Claims personnel regarding procedures, problems, and coverages.
• Enroll in training and continuing education courses when and where required.
• Negotiate fair settlements with individual claimants or attorneys.
• Report risk reviews to Underwriting Department.
• Regular and predictable attendance is required.


• Bachelor’s degree from four-year college or university
• Obtain Adjuster’s license in 6 months


• Strong Verbal communication & listening skills
• Effective negotiation skills
• Effective conflict management skills
• Ability to simultaneously handle multiple priorities
• Possesses strong product knowledge
• Ability to influence internal and/or external constituent
• Possesses strong technical aptitude
• Ability to work with mathematical operations related to daily tasks


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