We believe that helping you is what we do best. We achieve this goal by operating as a team with each employee playing an important role. We are a statewide "Equal Opportunity Employer" offering positions such as: clerical support, policy processing, administrative, management, computer information systems, claims, finance and underwriting.

#0986 Inside Claims Rep – Gainesville or Tallahassee, FL

SUMMARY: Responsible for handling all multi-line claims in assigned territory to a proper conclusion.

ESSENTIAL DUTIES AND RESPONSIBILITES: Include the following. Other duties may be assigned.

  • Investigate, validate, evaluate, negotiate and settle all claims as assigned
  • Maintain claim files and follow departmental reporting procedures
  • Submit reserve recommendations on assigned claims
  • Communicate with customers and other Claims personnel regarding procedures, problems, and coverages.
  • Enroll in training and continuing education courses when and where required
  • Negotiate fair settlements with individual claimants or attorneys
  • Report risk reviews to Underwriting Department

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor’s degree from four-year college or university
  • Obtain Adjuster’s license in 6 months


  • Strong Verbal communication & listening skills
  • Effective negotiation skills
  • Effective conflict management skills
  • Ability to simultaneously handle multiple priorities
  • Possesses strong product knowledge
  • Ability to influence internal and/or external constituent
  • Possesses strong technical aptitude
  • Ability to work with mathematical operations related to daily tasks.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, perform continuous operations of personal computer for fours hours or more. The employee is frequently required to use hands and fingers to handle and manipulate objects and/or operate equipment.

The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all the essential duties, responsibilities and requirements of personnel.


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