#0937 Claims Rep
SUMMARY: Train on duties and responsibilities of Claims Representative. Learn to determine coverage, inspect damages, verify and appraise items involved in auto and property losses, negotiate, evaluate, and settle injury claims in both commercial and personal insurance lines.
ESSENTIAL DUTIES AND RESPONSIBILITES: Include the following. Other duties may be assigned.
- Participate in training and continuing education courses as requested or required; gaining knowledge, skills, and ability to perform functions of a Claims Representative.
- Learn to communicate with customers and other claims personnel regarding procedures, problems, and coverages.
- Investigate, evaluate, validate, negotiate, and settle all claims as assigned.
- Analyze claim situations for coverage by contract.
- Continually gain working knowledge of policy coverages.
- Obtain Adjuster’s license
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must possess and maintain a valid Driver’s License and acceptable driving record. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
- Bachelor’s degree from four-year college or university
LANGUAGE SKILLS: Strong verbal communication, friendly and service-oriented, maintains a high degree of professionalism, demonstrates a high commitment to quality.
MATHEMATICAL SKILLS: Possesses strong technical aptitude with the ability to work with mathematical operations related to daily tasks.
REASONING ABILITY: Ability to simultaneously handle multiple priorities
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; and stoop. The employee must frequently lift and/or move up to 10 pounds and occasionally lift. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions and is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all the essential duties, responsibilities and requirements of personnel.