If you click on the My Information link and do not receive a response, you are probably using a browser which does not support 128-bit Secure Sockets Layer (SSL).  Using the My Information section of our site requires that you are using a web browser that supports secure transactions (see recommendations below) and 128-bit cipher strength.  If you are using an older web browser, you must upgrade to a newer version.  Updated browsers are available for download from Microsoft .

To verify if your version of Internet Explorer supports 128-bit encryption. Open Internet Explorer, click "Help", then select "About Internet Explorer". It should read "Cipher Strength: 128-bit". If not, you must upgrade your browser.

Microsoft Internet Explorer 4.x, 5.x, or 6.x

Our web site is optimized for Microsoft Internet Explorer, Netscape Navigator, and AOL, versions 4.0 and higher. You must be using a version that supports 128-bit encryption.


Cookies Accepted


We use "cookies" or small packages of information stored on your computer, in order to retain user settings in the My Information section of our site.


Display Images Enabled


We have attempted to minimize the use of graphics in order to speed up your navigating.  However, graphics are used to enhance the use of our web site.

Our web site is responding or returning information slowly
The My Information section did not match your records
Error 404 - File Not Found
Browser sometimes returns to the Login page.
Personal Security Code/ User ID does not work
Host unavailable
Warning: Page has Expired

Our web site is responding or returning information slowly


There are a number of reasons for slow response time on the Internet in general, and on our web site in particular. Certain times of the day, Internet usage becomes very heavy, which slows down everybody.  You will speed up your responses by accessing our web site during the morning, or later in the evening, when Internet traffic tends to be lighter.
The My Information section did not match your records

Online information may not match your records for many reasons.  There are often delays in processing applications.  It is possible your policy may not have gone into effect yet, and we do not display policy information until that policy is effective. On the effective date of your policy, you should be able to view current information.


Error 404 - File Not Found


Error 404, the file not found error, means that our server was unable to find the file or program corresponding to the document you asked for.


The file not found error can happen for several reasons:


• A typo - if the URL was specified incorrectly, then our server will be looking for a file of the wrong name.
• A missing file - it's possible that the file has been removed, renamed, or is otherwise temporarily or permanently unavailable.

Browser sometimes returns to the Login page.

Either you have been idle for 20 minutes or our web server has been reset.  You can continue by logging onto the system again.
User ID or Password does not work

Make sure that you are typing in your user ID and password correctly. If you think you may have forgotten your password, go to the login screen and click on the link titled "Forgot Your Password?" And follow the directions.
Host unavailable

This error usually occurs when the host server is down. You can try to access the site again by clicking the Reload button.
Warning: Page has Expired

When you click Back to return to a Web page, you may receive the following error message:

   Warning: Page has Expired
   The page you requested was created using information you submitted
   in a form. This page is no longer available. As a security precaution,
   Internet Explorer does not automatically resubmit your information for
   you.

   To resubmit your information and view this Web page, click the Refresh
   button.

Microsoft has confirmed this to be a problem in Microsoft Internet Explorer versions 4.0 and 4.01 for Windows 95. This problem can be avoided on our website by avoiding use of the Back button in your web browser, and using the Go Back link shown on our pages instead. To correct this problem, a web browser update may be downloaded from: http://www.microsoft.com/windows/ie/

 

Florida Farm Bureau Insurance uses a secure server and security protocol to safeguard the transmission of your private information both to and from our web site. Our web site uses a secure server implementing the Secure Sockets Layer (SSL) protocol. This state of the art technology encrypts your information so a third party cannot read the information while in transit.